Born between 1997 and 2012, Gen Z is the first generation to be born entirely within the digital age. Unlike Boomers who are influenced by a good deal and customer service, and Millennials who are influenced by authentic experiences, Gen Z are truth seekers and have no trouble searching for information and understanding data. So they are quick to spot misdirection and aren’t easily influenced by traditional deals such as loyalty programs or subscription services. They are digitally self-reliant, socially conscious, expect authentic, relatable experiences, and genuinely want to have a hand in creating the products, services, and a future they desire. According to a study from the National Retail Federation, “44% of Gen Z said that, if given the opportunity, they would like to submit ideas for product design” and when Gen Zers share their opinions, they provide 2x more positive feedback than complaints.
Gen Z is also unique in that they currently control their own spending and influence the spending of their entire family, given that the youngest of the generation are now in their tweens. And with spending power estimated at over $300 billion, it’s a crucial time for brands to carefully consider their creative marketing strategies when speaking to this complex, yet highly influential audience.
Gen Z can be a challenging, but rewarding, audience to reach. With their discerning eye and desire for authenticity, brands that are willing to go the extra mile to create meaningful experiences with this generation can expect to see loyal and long-lasting relationships with creators and audiences alike. And with the ever-evolving nature of the audio and video industry bringing bold, new voices and content to a growing range of listeners, brands within the space have an excellent opportunity to test new, out of the box creative that will connect with and engage this growing audience.