Careers

Quality Assurance Coordinator

Overview

Our Quality Assurance Coordinators are essential to the daily functions of both the Media and QA Departments. A successful QA Coordinator is an individual who is determined, resourceful, maintains impeccable attention to detail and is able to prioritize while thriving in a fast paced, team centric environment.

Quality Assurance Coordinators are responsible for monitoring and evaluating all ads that are booked by Ad Results Media as well as offering specialized coaching and onboarding for their clients. QA Coordinators will also be responsible for offering creative solutions for all ad reads that do not pass the evaluation process, as well as scheduling and documenting discrepancies and schedule changes.

Responsibilities

  • Support media buying and traffic teams as needed for special projects and day-to-day responsibilities.
  • Become well versed in intricacies of ARM’s day to day SOP
  • Establish and train vendors on best practices as they are brought on (due dates, reconciliation, info to send, etc.)
  • Insure paid campaigns were executed to client contractual obligations and ARM ad requirements (Compliance)
  • Monitor all low to mid-tier clients
  • Log and monitor actionable items and offer success coaching for future campaigns
  • Maintain a documented system of make good schedules and credits
  • Report daily to Team Leads and Account Managers on the status of all discrepancies and schedule changes
  • Monitor actionable and in-process flow to ensure efficiency
  • Assist QA Team Members as needed
  • Address non-actionable issues on a monthly basis
  • Assist in on-boarding calls and coaching to ensure successful campaigns prior to their launch

Requirements

  • 2+ years of industry knowledge working in the Influencer landscape or media & entertainment
  • BA degree in Communications, Media Studies or relatable degree
  • Strong interpersonal and communication skills are a must; you will be communicating with many different teams and representatives
  • Knowledge of media production and communication
  • Proficient in administrative and clerical procedures such as word processing, transcription, and managing files and records
  • Strong data entry skills are a must; comfortable processing thousands of lines of data
  • Proficient in Excel and Google applications
  • Excellent follow-through
  • Works well under pressure as weekly responsibilities are time sensitive
  • Able to work autonomously or collectively in a high pressure environment
  • Excellent attention to detail when processing and evaluating audio files for accuracy and content